FAQs

Q: If I order an item that is marked “made to order”, how long does it take to for the product to be finished (without including shipping time)?

 A: Production time is approximately 3 to 5 days. Some Items might take less time to produce (all orders are processed in the order that they are received).

 

Q: Can you gift wrap my purchase?

A: Unfortunately, at this moment we do not offer gift wrap.

 

Q: Can I cancel my order?

A: If you wish to cancel or change an order, please contact us within 12 hours after placing the order.

 

Q: The colors of my product do not look like the image?

A: Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the actual product. We have made every effort to display as accurately as possible the colors and images of the products we carry and that appear on the website but cannot guarantee that what you see is an exact representation.